THE ANTECEDENTS AND CONSEQUENCES OF TRAVEL SATISFACTION: A META-ANALYSIS STUDY

Main Article Content

Wann-Yih Wu
Huan Minh Nguyen

Keywords

Travel Satisfaction, Meta-analysis, Quantitative

Abstract

Extant literature has yet to determine the relationship between the antecedents and consequences of tourist satisfaction. Therefore, this study tries to present the relationship through meta-analysis approach. Based on 33 studies synthesized and a proposed research model with 13 hypotheses, results have showed that the antecedents have a significant impact on the pre-travel satisfaction of the tourists and their satisfaction will consequently have a positive effect on their loyalty later on. These findings have implications for the management and marketing of the destination image.

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