AN ANALYSIS OF THE CURRENT GREEK TRAVEL AGENCIES POLICY ON RECRUITMENT, DUTIES, ONGOING TRAINING AND EMPLOYEE ADVANCEMENT

Abstract

Our aim was to record a variety of aspects concerning personnel selection, employment status and education of the staff of the Greek travel agencies. We found that the current economic crisis affected personnel selection and management and Greek travel agencies tend to hire younger and more educated staff using correct and just hiring criteria. Agencies offer limited further education and specialization and do not sufficiently motivate their employees to increase their productivity, probably as a result of recession. We also found that when Greek travel agencies dismiss their staff they do it after a fair judgment. As responders did not refer to business developmental strategy and how it could affect personnel hiring, education, duties and employee’s advancement, further studies are needed to clarify these subjects.